Effective Date: September 22, 2023
Introduction
RingCentral Partners (“RC”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and retain your personal information when you use our cloud phone system (“System”) and its related services (collectively, the “Services”).
Information We Collect:
- Account Information: We collect information you provide when you create an account, such as your name, email address, phone number, and billing information.
- Usage Data: We collect information about your use of the System, such as call logs, call recordings (with your consent), text message history, and device information.
- Technical Data: We collect technical data when you use the System, such as your IP address, browser type, operating system, and device identifiers.
How We Use Your Information:
- Provide the Services: We use your information to provide and operate the System, including fulfilling your requests, managing your account, and providing customer support.
- Improve the Services: We use your information to improve the System, develop new features, and personalize your experience.
- Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to court orders or law enforcement requests.
Information Sharing:
- Third-Party Providers: We may share your information with third-party providers who help us operate the System, such as data storage providers and communication platforms. We require these providers to protect your information and only share it for the purposes described in this Privacy Policy.
- Business Partners: We may share your information with business partners who offer integrated services with the System, such as CRM systems or call recording services. We only share your information with your consent or if it is necessary for the integrated service to function.
Your Choices:
- Access and Update Your Information: You can access and update your information through your account settings.
- Delete Your Information: You can request to delete your information by contacting us at contact@ringcentral.contact.
- Opt-Out of Communications: You can opt out of receiving marketing communications from us by clicking on the “unsubscribe” link in our emails or by contacting us at contact@ringcentral.contact.
Data Retention:
We retain your information for as long as it is necessary to provide the Services, comply with legal obligations, or resolve disputes.
Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
Children’s Privacy:
The Services are not directed to children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us at contact@ringcentral.contact.
Links to Other Sites:
The Services may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you visit.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at contact@ringcentral.contact.